Introduction
Bear Plus Pty Ltd (ABN 641 511 604) ("Bearplus", "we", "us", or "our") is committed to protecting your privacy and handling your personal information in accordance with the Australian Privacy Principles set out in the Privacy Act 1988 (Cth) (the "Privacy Act"). This Privacy Policy describes how Bearplus collects, uses, discloses, and safeguards your personal information.
This Privacy Policy does not apply to personal information that is exempt under the Privacy Act, including employee records.
We review this Privacy Policy regularly to reflect changes in legislation, technology, and our operational practices. Any updates will be published on our website. Upon request, we can provide a copy of this Privacy Policy in an alternative format. For enquiries or requests, please contact our Privacy Officer using the details provided at the end of this document.
Our approach to privacy is founded on transparency regarding how we collect, use, and protect your information.
Information Collection And Use
We collect several types of information for the purposes of providing and improving our services.
Types of Data Collected
Personal Data
In the course of using our services, we may request that you provide certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personal Data may include, but is not limited to:
- Email address
- First name and last name
- Cookies and Usage Data
Usage Data
We may also collect information regarding how our services are accessed and used ("Usage Data"). Usage Data may include your Internet Protocol (IP) address, browser type and version, the pages of our services that you visit, the time and date of your visit, the duration of time spent on those pages, unique device identifiers, and other diagnostic information.
Tracking & Cookies Data
We use cookies and similar tracking technologies to monitor activity on our services and to retain certain information.
Cookies are small data files that may contain an anonymous unique identifier. They are sent to your browser from a website and stored on your device. We also use other tracking technologies, including beacons, tags, and scripts, to collect and analyse information and to improve our services.
You may instruct your browser to refuse cookies or to notify you when a cookie is being sent. Please note that if you decline cookies, certain portions of our services may not function properly.
Examples of Cookies we use:
- Session Cookies, which are used to operate our services.
- Preference Cookies, which are used to remember your preferences and settings.
- Security Cookies, which are used for security purposes.
Use of Data
Bearplus uses the data it collects for the following purposes:
- To provide and maintain our services
- To notify you about changes to our services
- To enable you to participate in interactive features of our services when you choose to do so
- To provide customer support
- To conduct analysis and gather insights that allow us to improve our services
- To monitor the usage of our services
- To detect, prevent and address technical issues
Transfer Of Data
Your information, including Personal Data, may be transferred to and maintained on servers located outside your state, province, country, or other governmental jurisdiction, where data protection laws may differ from those in your jurisdiction.
If you are located outside Australia or Vietnam and choose to provide information to us, please note that we may transfer your data, including Personal Data, to Australia and Vietnam and other jurisdictions in which we or our service providers operate, and process it in those locations.
Your consent to this Privacy Policy, followed by your submission of such information, constitutes your agreement to such transfer.
Bearplus will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy. No transfer of your Personal Data will occur to an organisation or country unless adequate controls are in place to protect the security of your data and other personal information.
Disclosure Of Data
Legal Requirements
Bearplus may disclose your Personal Data where we believe in good faith that such action is necessary to:
- To comply with a legal obligation
- To protect and defend the rights or property of Bearplus
- To prevent or investigate possible wrongdoing in connection with our services
- To protect the personal safety of users of our services or the public
- To protect against legal liability
Security Of Data
The security of your data is important to us. However, please be aware that no method of transmission over the Internet or method of electronic storage is completely secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
Service Providers
We may engage third-party companies and individuals to facilitate our services ("Service Providers"), to provide our services on our behalf, to perform services related to our services, or to assist us in analysing how our services are used.
These third parties have access to your Personal Data solely to perform these tasks on our behalf and are contractually obligated not to disclose or use it for any other purpose.
Analytics
We may use third-party Service Providers to monitor and analyze the use of our services.
Google Analytics
Google Analytics is a web analytics service provided by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our services. This data may be shared with other Google services. Google may use the collected data to contextualise and personalise the advertisements on its own advertising network.
You may opt out of having your activity on our services made available to Google Analytics by installing the Google Analytics opt-out browser add-on, which prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about your visit activity.
For more information on the privacy practices of Google, please visit the Google Privacy and Terms page:
https://policies.google.com/privacy?hl=en
Links To Other Sites
Our services may contain links to third-party websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit.
We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services.
Children's Privacy
Our services are not directed to individuals under the age of 18 ("Children").
We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we will take steps to remove that information from our servers.
Changes To This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the updated Privacy Policy on this page.
Where appropriate, we will notify you by email and/or by means of a prominent notice on our services prior to the change taking effect, and we will update the "effective date" at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us by email: hello@bear.plus